A checklist that proves the villa is ready

Housekeepers follow a checklist and capture photo proof. Hosts see readiness on one dashboard. Guests report issues with a QR code, no app needed. All before the 2:00 PM check-in.

● In development
Role
Lead Product Designer
Team
Solo (Self-initiated)
Timeline
2026
Platform
3-Sided Mobile Product
Outcome
56 screens · Turnover checklist & host view
Before Two home screen with today's turnover
Checklist screen with a must-do item
Finished screen with photo gallery

Overview

Between checkout and check-in

Short-stay villas are cleaned in a few hours, between one guest leaving and the next arriving. The host often cannot be there, so "it's done" is only a message.

Before Two turns that message into proof: a guided checklist, photos captured inside the task, and a host dashboard that shows what is ready.

Challenge

One hand, one clear next step

The housekeeper is in a hurry, often on a patchy connection. Every screen needed one obvious action, familiar patterns and no long list to face.

I grouped twelve items into zones, marked must-do items in red, and blocked Submit with a plain list of what is missing.

Start confirmation
Start the clockOne confirmation, one button.
Photo added and verified
Prove itPhoto capture with a timestamp.
Submit blocked
Block, but explainMissing items listed before submit.
Offline state
Works offlineSaved on the phone, synced later.

Three sides

One system, three people

The housekeeper cleans and proves. The host sees every home against a 2:00 PM countdown and handles issues. The guest scans a QR code in the villa to report a problem, with no sign-in.

Housekeeper home
HousekeeperLink, checklist, photo proof. 21 screens.
Host dashboard
HostCountdown, readiness, issues. 23 screens.
Guest track status
GuestQR code, report, track the fix. 12 screens.

Brand

A shape logo with a check

A rounded app tile holds a house and a check mark: the property, and proof that it is ready. The palette is app blue with mint for "verified".

Before Two app mark
Before Two lockup

Inter Tight for the wordmark, one blue action colour, mint and green only where something is verified.

Status

Designed, now being built

The 56 screens cover the housekeeper checklist and photo proof, the host's setup, dashboard and issue desk, and the guest's QR-code report flow, plus the exceptions: offline, expired links and too many tries. Development is in progress.

It has not been tested with real users yet. Walkthroughs with housekeepers, hosts and guests, then a one-property pilot, are planned.

56 screens designed
3 sides: housekeeper, host, guest
10 UX laws applied

Full case study

See the research, decisions and every screen

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